Compliance
Shippers who work with a broker are often told, in general terms, that carriers are "vetted" before they're approved — but the specifics of what that actually involves are rarely laid out in detail. Here's what a properly built carrier onboarding process actually checks, item by item, before a carrier is ever assigned a load.
Confirm active FMCSA MC/DOT authority or Canadian CVOR registration — not just that authority was granted at some point, but that it's currently active and in good standing, with no pending revocation or suspension actions on file.
Pull the current safety rating and review the trend over the past 24 months, not just the current snapshot, to distinguish a carrier with a consistently strong record from one whose current rating happens to look fine today but is trending in the wrong direction.
Verify current cargo and general liability coverage directly with the insurer — not just a COI on file — confirming minimum limits are met and that additional insured status is properly endorsed, as covered in our earlier piece on why that specific line matters.
Cross-reference the carrier against inspection and violation history for patterns — not just isolated incidents, but clusters that suggest a systemic maintenance, driver qualification, or hours-of-service issue worth flagging before approval.
Contact other brokers or shippers who've worked with the carrier recently, asking specifically about reliability, communication, and how the carrier handled any past disruptions — information that doesn't show up in any government database.
Confirm the carrier's equipment actually matches the freight types they'll be hauling — trailer age and condition, any specialized certifications (food-grade, hazmat, temperature-controlled), verified rather than assumed from a general capability list.
Look for indicators of financial fragility — how long the carrier has operated, ownership versus leased equipment, customer concentration — as an early signal of the kind of risk covered in our piece on carriers that disappear mid-relationship.
Most shippers never see this list because it's treated as internal process, not a marketing point — but it's exactly what should be happening before any carrier touches your freight. This is the actual content behind Bever's 11-point compliance check, applied before onboarding and revisited continuously afterward. Ask to see how a specific carrier scored against this list — it's a conversation we're always glad to have.
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