Guide · Reefer
Reefer and Temperature-Controlled Freight: Questions to Ask Your Broker
Moving temperature-sensitive food? These are the questions that protect your product, and the information a broker needs to quote a reefer load properly.
Start with the product, not the trailer
A reefer quote starts with the commodity and the temperature it must hold. Chilled produce, dairy, frozen food and pharmaceuticals each have different handling needs, and mixed fresh-and-frozen loads need a specific review of product compatibility, equipment configuration, packaging and food-safety requirements.
Information needed for a reefer quote
- Commodity and packaging
- Set-point temperature and acceptable range
- Pallet count and total weight
- Origin, destination, pickup window and receiver hours
- Any monitoring or record requirements
Questions to ask before you book
- Can the carrier hold my set point, and is the equipment suitable for the commodity?
- Will the trailer be pre-cooled before loading?
- What continuous monitoring is available, and can I receive temperature logs or reefer reports after delivery?
- What happens if the reefer unit alarms in transit, and who do I call?
- Is weekend pickup or delivery available if I need it?
- How are delays at the shipper or receiver handled, including detention?
Real tracking, honestly described
Monitoring capability varies by equipment and carrier. Bever Logistics Group confirms the available monitoring and reporting arrangements for each load before booking, and shares tracking links where tracking is available. Update frequency depends on the assigned carrier and tracking system, so ask for the specifics for your shipment.
Reefer freight with Bever Logistics Group
We coordinate reefer transportation for eligible temperature-controlled freight across Canada and the United States, including produce from the Fraser Valley and other food products. Pharmaceutical products require a review of handling standards and qualifications before we can accept them.
Quick answers
Do you offer refrigerated shipping?
Yes. Bever Logistics Group coordinates reefer transportation for eligible temperature-controlled freight. Provide the required temperature range and commodity.
What happens if the reefer unit has an alarm?
Contact the operations team immediately with the load number, alarm details, current location and any temperature readings. The team coordinates with the carrier to assess next steps.
More answers: Freight broker FAQ · All guides
Ready to move your freight?
Send your lanes, equipment and timing and the Bever team will review them.
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